When you trade with Viptrade, you have access to our robust financial security arrangements and customer care policies.
In accordance with CySEC rules, all client money is kept fully segregated from our own assets in a regulated credit institution within the EU. This ensures that clients’ funds are available to them at all times, and cannot be used by us under any circumstances. These arrangements are checked and verified by our auditors.
The purpose of the ICF is to secure the claims of covered clients against the ICF members through the payment of compensation, if the necessary preconditions are fulfilled. The Investor Compensation Fund (ICF) pays compensation of up to 20,000.00 EUR to a covered client.
We compensate account deficits for Professional Clients in accordance with our Negative Balance Protection Policy, covering up to €50,000 per client. Our Retail Clients have full and unconditional protection from account deficits and are covered on per-account basis with no limits to maximum payout.
With Viptrade, your interests always come first. We fully comply with CySEC requirements to act honestly, fairly and professionally and in accordance with the best interests of our clients when providing investment and ancillary services.
We also make sure that our team is always up to speed with any new developments that could affect the quality of service that we deliver to you.
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